FAQ

What types of jewellery do you offer?

We offer a wide range of jewellery, including antique pieces, bespoke designs, vintage watches, and modern creations to suit every style and occasion.

 

Do you offer custom jewellery design services?
Yes! We specialise in designing and creating bespoke jewellery tailored to your preferences and vision. Feel free to make an appointment for an in-person consultation to bring your ideas to life.
Can I get my jewellery repaired with you?
Absolutely. We offer professional repair services for both antique and modern jewellery to restore its original beauty.
Do you evaluate and appraise jewellery?
Yes, we provide expert evaluations and appraisals for both antique and contemporary jewellery.
How can I place an order online?
Simply browse our collection, add your chosen items to the cart, and proceed to checkout for a secure and easy purchase.
What payment methods do you accept?
We accept major credit cards, debit cards, and online payment platforms for your convenience.
Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and costs may vary based on your location.
What is your return policy?
We offer a hassle-free return policy for eligible items. Please visit our Returns & Exchanges page for full details.
How do I care for my jewellery?
We recommend storing jewellery in a cool, dry place and cleaning it regularly with a soft cloth. For detailed care instructions, refer to our Jewellery Care Guide.
Can I visit your physical store?
Yes, our store is located at the iconic Alfies Antique Market in London. Visit us at Ground Floor, 13-25 Church Street, London, NW8 8DT to explore our collection in person.