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Who we are

Welcome to Pars Jewel! These terms and conditions outline the rules and regulations for using our website and services. By accessing our site or purchasing from us, you agree to these terms.

1. General Information

Pars Jewel is an online jewellery retailer based in the UK. We offer a variety of jewellery products, including antique pieces, bespoke designs, and vintage watches. Our mission is to provide quality products and excellent customer service.

Our business address is:
Ground Floor, 13-25 Church Street, London, NW8 8DT.

2. Ordering and Payment

• Placing an Order: Orders can be placed via our website. Please ensure your details are accurate during checkout to avoid delays.
• Payment Methods: We accept major credit cards, debit cards, and online payment systems. All transactions are secure and encrypted.

3. Shipping and Delivery

• UK Delivery: We aim to dispatch orders within 3-5 working days. Delivery times may vary based on your location.
• International Shipping: We offer worldwide shipping. Please note that customs duties and taxes may apply in your country, and these are the buyer’s responsibility.
• Delays: We are not responsible for delays caused by courier services or unforeseen circumstances, but we will do our best to assist you.

4. Returns and Exchanges

• Eligibility: Returns are accepted for unused, undamaged items in their original packaging within 14 days of receipt.
• Custom Orders: Bespoke and personalised items are non-refundable.
• Process: Please contact us at “contact@parsjewel.co.uk” before returning any item. Refunds will be processed once the item is received and inspected.

5. Jewellery Care

To maintain the beauty of your jewellery, please follow our care instructions provided with each purchase. Improper handling may void any warranties or guarantees.

6. Product Descriptions

We strive to ensure all product descriptions, images, and details are accurate. However, slight variations may occur due to the handmade or vintage nature of some items.

7. Intellectual Property

All content on our website, including images, text, and designs, is the property of Pars Jewel and protected under copyright law. You may not use or reproduce any material without our prior consent.

8. Privacy Policy

Your personal information is handled with care. We will never share your details with third parties without your permission, except as required to fulfil your order.

9. Liability

Pars Jewel is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Contact Us

If you have any questions or concerns, please reach out to us at [insert email] or via our contact form on the website. Alternatively, you can visit us at:
Ground Floor, 13-25 Church Street, London, NW8 8DT.

By shopping with Pars Jewel, you agree to these terms and conditions. We reserve the right to update them at any time, so please check back periodically. Thank you for choosing Pars Jewel!